Privacy Policy

Effective date: October 2025

This Privacy Policy describes how we collect, use, and protect your personal data when you visit our website, join our community, book guidance sessions, or enroll in our programs related to AI marketing and automation solutions.

Our core principle is to collect only the information necessary to:

• operate the business efficiently
• deliver valuable education and community experiences
• maintain a safe and supportive environment for all participants

What We Collect — and Why

Identity and Access

When you register for our courses, communities, or newsletter, we may collect:

• Name
• Email address
• Optional company name or social media accounts

This information is used to:

• Personalize your experience
• Send onboarding materials, updates, and event reminders
• Process payments and issue invoices
• Communicate relevant information about programs or the community

We never sell or rent your personal data. All information is used solely to support your learning experience with us.

Billing Information

When purchasing guidance sessions, memberships, or course access, we collect billing and payment information.

• Payments are processed securely via third-party payment providers (e.g. Stripe or Paddle)
• We store only non-sensitive information, such as:
  • The last four digits of your payment card
  • Billing address

This information is used exclusively for invoicing history and customer support.

Third-Party Financing

In some cases, you may choose to finance your purchase through a third-party financing provider. In such cases, we may share necessary information (name, contact details, and purchase amount) with the financing provider for the purpose of:

• Credit checks
• Establishing payment plans
• Financing approval

These providers are required to comply with applicable data protection laws and may have their own privacy policies.

Guidance and Community Data

If you participate in:

• Community discussions
• Live sessions
• Guidance or coaching calls

we may collect recordings, chat messages, or notes for:

• Educational purposes
• Quality assurance

Recordings are made only with explicit prior consent and are used solely internally or shared with participants afterward.

Website and Platform Interactions

When you visit our website or course platform, we automatically collect analytics data, including:

• Browser type
• Device information
• Referring URL
• Pages visited
• Session duration

This data is used to:

• Improve content and user experience
• Analyze interest in specific topics or events
• Test and optimize offerings and design

If you are logged in, this data may be linked to your user profile.

Email and Voluntary Correspondence

When you contact us via email or live chat:

• We store a copy of the correspondence to provide better future support

If you participate in:

• Surveys
• Marketing-related inquiries

your responses may be stored for analysis and improvement of products and content.

Anti-Bot and Security Measures

We use CAPTCHA and other automated security tools to prevent:

• Spam
• Unauthorized access

These tools may temporarily analyze:

• IP address
• Browser metadata
• Session behavior

solely for the purpose of verifying human activity.

Cookies

We use cookies to:

• Remember login details and user preferences
• Analyze website usage via first-party analytics tools
• Support remarketing (e.g. informing you about relevant new courses or sessions)

You can manage or disable cookies via your browser settings.
Our website currently does not respond to “Do Not Track” signals.

Data Sharing and Access

We share data only when necessary to:

• Deliver purchased services (course platforms, email delivery, payments)
• Provide customer support with your consent
• Comply with applicable EU or local laws
• Maintain security and prevent fraud
• Improve functionality through anonymized or aggregated analysis

All third-party data processors (e.g. Stripe, Notion, Circle, Zapier, etc.) adhere to GDPR-compliant standards.

In the event of a change in company ownership, all users will be informed, and the new owner will be required to comply with this Privacy Policy.

Your Rights

We comply with GDPR and CCPA principles. You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data (“right to be forgotten”)
• Export your data in a portable format
• Restrict or object to certain data processing
• Withdraw consent to marketing
• Lodge a complaint with an EU supervisory authority

You can exercise your rights by contacting us at:
data-request@ableflows.com

Data Storage and Transfers

Your data is securely stored on servers located within the EU.
When data is transferred outside the EU, we ensure appropriate safeguards through:

• Standard Contractual Clauses (SCCs)
• Other GDPR-approved mechanisms

Data Security

We apply industry-standard security measures, including:

• Encrypted connections (SSL/TLS)
• Secure cloud storage and encrypted backups
• Role-based access control and multi-factor authentication
• Continuous monitoring for unauthorized access

In the event of a data breach, affected users will be notified within 72 hours, in accordance with GDPR.

Retention Periods

Data TypeRetention PeriodPurposeAccount and billing dataUntil account deletion + 30 daysCustomer service and legal requirementsGuidance recordingsUp to 25 monthsProgram delivery and quality assuranceAnalytics and cookiesUp to 25 monthsProduct and user experience improvementSupport and correspondence3 yearsCustomer support and dispute resolution

Data Deletion or Export

You may request deletion or export of your data at any time by contacting:
data-request@ableflows.com

Please note that deletion may result in loss of access to purchased materials, depending on the request.

Service Location

Our website and community are operated from the EU and are subject to GDPR.
By using the platform, you agree to the processing of your data in accordance with this policy.

Changes and Contact

We may update this Privacy Policy from time to time due to:

• Changes in legislation
• Changes in the business

The latest version will always be available on our website.
Questions or inquiries can be directed to:
data-request@ableflows.com

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